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Heat Pump Repair

When your heat pump isn’t working as it should, you need reliable repair services to restore comfort to your home. At Mersey Heating and Air Conditioning, we specialize in diagnosing and fixing all types of heat pump issues across the Scarborough area. Our certified technicians have the experience to service any make or model, providing quick, professional repairs that restore your system to optimal performance.

Whether the issue is minor or requires more extensive repairs, we approach every job with the same dedication to quality and customer satisfaction that has made us a leading name in home comfort since 1974. Don’t let a malfunctioning system disrupt your comfort—contact us today to schedule your heat pump repair service.

Mersey HVAC specialist checking insulated piping on a heat pump unit beside a brick wall during a diagnostic service.

Professional Heat Pump Repairs for Your Home

Air-Source Heat Pump Repairs

Air-source heat pumps are known for their efficiency, but they may face issues such as frost buildup, refrigerant leaks, or compressor failure. Our service specialists are trained to diagnose these problems and perform repairs that bring your system back to full efficiency. During every service, we inspect airflow, clean coils, check electrical components, and verify refrigerant levels.

Ductless Heat Pump Repairs

If your ductless mini-split system is experiencing issues like reduced heating capacity, error codes, or drainage problems, our technicians provide efficient repair solutions. We handle repairs to both indoor air handlers and outdoor compressors, ensuring that all connections are secure and your system operates at peak performance.

Hybrid Heat Pump System Repairs

Hybrid systems that combine heat pumps with furnaces require technicians with expertise in both technologies. Our team addresses issues such as system switching, control board malfunctions, and balance points that control when each heating source is activated. We ensure seamless transitions between energy sources for maximum efficiency and reliability.

Emergency Heat Pump Repairs

When your heat pump breaks down during extreme weather conditions, our emergency repair team is ready to respond quickly to restore your comfort. Available outside regular business hours, our technicians arrive equipped with the tools and replacement parts needed to handle most emergency repairs in one visit. We minimize the disruption to your home by delivering fast, effective service.

Our Heat Pump Repair Process

1

Our certified technician will start by thoroughly inspecting your heat pump system to identify the source of any performance issues or malfunctions.

2

Once the problem is diagnosed, we will explain the issue in clear, understandable terms. We provide a detailed estimate for the required repairs, with upfront, all-inclusive pricing options, before proceeding with any work.

3

After receiving your approval, our technician will complete the necessary repairs using manufacturer-approved parts and methods. Once the repair is finished, we conduct thorough performance tests to ensure that your heat pump is running efficiently and reliably.

Why Choose Mersey Heating and Air Conditioning for Your Heat Pump Repairs?

Certified and Experienced Technicians

Our heat pump repair technicians undergo comprehensive training and hold key industry certifications to ensure they are up to date on the latest repair techniques. With years of experience handling all makes and models of heat pumps, our experts quickly diagnose and resolve even the most complicated issues. Their skills guarantee that repairs are done properly the first time, saving you time and preventing future problems.

24/7 Emergency Availability

Heat pump breakdowns can happen unexpectedly. That’s why we provide 24/7 emergency repair services, so you can rest easy knowing that help is just a phone call away. Our technicians arrive on time with fully equipped service vehicles, ensuring that most repairs are completed in a single visit, minimizing disruption to your home comfort.

Transparent, Upfront Pricing

Before we begin any repairs, we offer a clear, detailed estimate of the work that needs to be done. There are no hidden fees or surprise charges—the price we quote is the price you pay. Our transparent pricing ensures you have all the information you need to make informed decisions about your heat pump repairs.

Comprehensive Warranty Protection

We stand behind our heat pump repair services with robust warranty coverage. All repair work is backed by a labour warranty, and any replacement parts are covered by their respective manufacturer warranties.

Contact Mersey Heating and Air Conditioning to Schedule Your Heat Pump Repair

Don’t let heat pump issues affect your home comfort any longer. Contact Mersey Heating and Air Conditioning today to schedule your heat pump repair at a time that’s convenient for you.

Two Mersey technicians smiling in front of their green service van, wearing issued jackets during an on-site consultation.

FAQS About Heat Pump Repair

When Do I Need to Call a Professional for a Heat Pump Repair?

Call Mersey Heating and Air Conditioning if you notice any of the following issues with your heat pump:

  • Unusual noises such as grinding, scraping, or banging sounds coming from the unit
  • Complete system failure where the heat pump doesn’t turn on or shuts off unexpectedly
  • Fluctuating temperatures or rooms that aren’t reaching the set temperature
  • Excessive ice buildup on the outdoor unit beyond the usual defrost cycles
  • A noticeable decrease in airflow from the vents
  • Electrical issues, such as tripping circuit breakers or blown fuses, occur when the heat pump operates
  • Unexpected increases in energy bills without an explanation
  • Frequent cycling, where the system turns on and off more than usual
  • Refrigerant leaks, often indicated by hissing sounds or reduced cooling
  • Error codes displayed on the thermostat or control panel
  • Water leakage from the indoor unit beyond typical condensation
  • Age of the system, especially if it’s 10 years old or older, with decreasing performance

Attempting repairs without proper training can damage critical components, void warranties, or create safety hazards. Our experienced technicians are equipped to handle all your heat pump repairs and restore efficient operation.

What are the Benefits of Hiring Mersey Heating and Air Conditioning for My Heat Pump Repair?

Opting for Mersey Heating and Air Conditioning for your heat pump repair offers several advantages that can significantly enhance your system’s performance and longevity. Our technicians are highly trained in heat pump service, allowing them to quickly and accurately diagnose issues that others may miss. This expertise ensures that we address the root cause of the problem, not just the symptoms, which saves both time and money.

Our team arrives with the proper tools and parts to complete most repairs on the spot, reducing the trial-and-error approach that often accompanies DIY fixes. Choosing our certified professionals also ensures that your warranty remains intact, as many manufacturers require professional service for warranty coverage. Additionally, our specialists are equipped to safely handle hazardous components like refrigerants, electrical systems, and pressurized parts, keeping your family and property safe. With our 24/7 emergency repair service, you can count on Mersey Heating and Air Conditioning for support whenever a system failure occurs.